Refund Policy
At NXT Motors, we are committed to ensuring our customers are completely satisfied with their digital repair manual purchases. We understand that sometimes a product may be different from what you need. In that unlikely event, we invite you to review the following terms for returning a product.
Satisfaction Guarantee
7-Day Money-Back Guarantee We offer a 7-day satisfaction guarantee on all digital repair manual purchases. If unsatisfied with your manual, you can request a full refund within 7 days of your purchase.
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer support team at [email protected] with your order number and the email address you used during the purchase.
- Provide a brief explanation of why the manual did not meet your expectations.
- Our customer support team will process your refund request and guide you through the necessary steps to complete it.
Refund Processing
Once we receive and approve your refund request, we will issue a refund using your original payment method. Please allow 7-10 business days for the refund to reflect in your account.
Conditions for Refund Eligibility
- The refund must be requested within 7 days of the purchase date.
- The digital repair manual must have been kept from being shared or distributed.
Non-Refundable Circumstances
Please note that we cannot offer a refund if:
- More than 7 days have passed since the purchase date.
- The manual has been shared with others or distributed in any form.
Contact Us
If you have any questions or concerns about our refund policy, please email us at [email protected] Our customer support team is available to assist you.
